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Safekeeping and Custody Services

FHLB Des Moines offers a wide range of safekeeping and custody services at competitive prices for all types of securities including, Federal Reserve Book entry or depository eligible and physical securities. Our safekeeping services provide third party securities pledging, same-day cash settlement transactions, timely resolutions of payment problems and a monthly statement of holdings report through eAdvantage.

Hours of Operation
Safekeeping and Custody Services business hours are 8:00 AM to 4:30 PM (CT) Monday through Friday, except on holidays

Reports
Through eAdvantage, each FHLB Des Moines member receives a daily Statement of Holdings Report (PDF) along with pledge, payment and custody receipts as transactions occur. Specialized reports for public units are available upon request.

Research
FHLB Des Moines will research any questions concerning payments on securities that we hold for a member institution’s account, including received or missing payments. An attempt will be made to answer all inquiries within one business day. If more time is required, a Member Services representative will contact the member.

Safekeeping and Custody Services
Toll Free: 800.544.3452, ext. 5415
Local: 515.281.1000, ext. 5415
Fax: 515.699.1245
Email: mfs-mpfservice@fhlbdm.com

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