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Federal Home Loan Bank (Members Site)
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eAdvantage

eAdvantage is FHLB Des Moines secure, online site. Members can conveniently view statements and reports, monitor account balances, advances, capital stock, collateral and safekeeping portfolios.

Hours of Operation

The Bank does not guarantee the availability of the system or customer support after 5:30 PM (CT), on weekends or Bank holidays.

Hours of Operation

BBC, Loan Listings, Securities and Releases can be uploaded 24/7*. Any collateral certified after 6:30 PM (CT) will be processed the next business day between 7:00 AM (CT) and 6:30 PM (CT)

*subject to maintenance windows (see description below)

Overnight Fed Fund Advances

Only available on eAdvantage until 4:30 PM (CT). Available through the Money Desk until 5:00 PM (CT).

Maintenance Windows

eAdvantage has two daily maintenance windows from 8:00 PM (CT) - 8:30 PM (CT) and 6:30 AM (CT) - 7:00 AM (CT). The system may also undergo occasional longer maintenance windows for system updates on weekends and at the Bank’s discretion. eAdvantage may be unavailable during these times and users may receive an "eAdvantage is currently offline" notification.

Reporting-Only Mode

eAdvantage goes into Reporting-Only Mode at the start of the first maintenance window (8:00 PM CT) and back into Full Availability at 7:00 AM (CT). This means information is in a "read only" state and the user will be unable to receive responses from the Bank until the next business day. Advance Transactions and Account Transfers will not be allowed during reporting-only hours.

Table with numbers to call for questions

Online Advances
Members can use eAdvantage to book most types of advances with terms from overnight to less than five years. There is no limit on the number of total advances that can be reserved through eAdvantage; however, any one single advance, as well as advances for any specific term, must be less than $15 million.

Online Transaction Security
To ensure only authorized personnel are initiating advance transactions within eAdvantage, additional verification is required. In 2015 and 2016, the Bank will be implementing a new authentication methodology that will replace digital certificates. Learn more »

Email Notifications
Each institution can receive an email notification each time an advance is processed. This email notification is sent to a list of individuals that the User Administrator has specified. This notification will be sent for all advances regardless of how they are requested (through eAdvantage or by phone). Please follow the steps below to setup advance email notifications for your institution.

  1. From the eAdvantage homepage, click on the “Confirmations & Notifications” link on the right-hand side of the page.

  2. Click on “Setup Advance Email Notifications.” This will take you to an interface for adding and deleting email addresses from your mailing list.

  3. To add an email address, type it in and then click on the “Add New Address” button.

  4. When you're finished, click on the “Return to Confirmations & Notifications” link to return to the confirmations page.

To Remove or Add a User Administrator
eAdvantage is a private, secure site that requires members to have a user ID and password. New members must complete the eAdvantage Terms and Conditions of Use Agreement in order to gain access to the secure system. Each member assigns up to two individuals to be Administrators by completing the Authorized Personnel Form (Opens New Window). eAdvantage administrators control access to eAdvantage by adding and deleting users for their member institution. Members that want to add or remove a new user Administrator and have an eAdvantage Terms and Conditions of Use Agreement on file with FHLB Des Moines only need to complete the Authorized Personnel Form (Opens New Window).

For Technical Assistance
Contact the Service Desk at 800.544.3452, ext. 1029 or by email at servicedesk@fhlbdm.com (Opens New Window) with questions or for assistance with technical issues.

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